Last updated 22 September 2026
These have not been reviewed by a lawyer. They describe honestly how KnocklyKnocks works today and are a starting point for a professional to review, not a substitute for that review.
These terms are between you, the business using KnocklyKnocks, and KnocklyKnocks LLC, 30 North Orange Street, Salt Lake City, UT 84116. Using the product means accepting them.
KnocklyKnocks finds businesses that may want what you sell, researches each one from public sources, writes outreach for you, sends it from your own connected mailbox, and organises calls and visits for the ones who do not reply. For each business it writes a first email, which is never sent without your approval, and up to two short follow-ups. Once you approve the first email, the follow-ups are sent automatically a few days apart, unless you have switched automatic sending off, and only while that business has not replied, booked a time, or asked not to be contacted. Anything after that is a reply you send yourself, from your own mailbox.
It does not guarantee replies, meetings, or customers. Cold outreach typically produces a small number of responses from a large number of messages, and results depend on your offer, your list and your market far more than on the software.
This is the most important term here. Email goes out from your mailbox, under your name, with your postal address in it. Legally and practically, you are the sender. KnocklyKnocks is the tool you used.
You are responsible for:
KnocklyKnocks enforces several of these mechanically and will refuse to send without them: a postal address on your account, a working one-click unsubscribe in every message, an immediate stop for anyone who opts out, and a refusal to email departments that cannot buy, such as recruiting or webmaster addresses.
Accounts doing any of this will be suspended, because one sender behaving badly damages deliverability for everyone on the platform.
KnocklyKnocks writes text messages and builds call lists, but never sends a text or places a call itself. You send those from your own phone. This is deliberate: automated commercial texting carries significant legal exposure in the United States, and the product is built so you stay on the right side of that line.
Your leads, drafts, offer wording and buyer types are yours. You can delete individual leads yourself from the dashboard at any time.
You can download every lead in your workspace as a CSV at any time, from Your data on the dashboard. It includes the contacts found on each prospect's website.
Closing your account is a request rather than a button, made from the same place, and it is handled within 30 days. It is done by a person because it has to remove your leads, drafts and Google connection while leaving the two records below intact.
Deletion covers everything except the audit log and the suppression list, for the reasons described in the Privacy Policy.
You grant KnocklyKnocks permission to process that data to run the product for you. It is never sold and never used to train models. The one exception to it being used only for you: counts of how many emails were sent and replied to, with no names, addresses, email text or identity attached, may be combined across many customers to improve the advice the product gives everyone, and only above the thresholds described in the Privacy Policy, so that nothing shown to one customer can be traced back to another.
KnocklyKnocks depends on Google, Anthropic, Supabase, Clerk, Vercel, AWS, Sentry and Stripe.If one of those is down, degraded, changes its terms, or withdraws access, parts of the product stop working. Google in particular controls access to Gmail and Calendar and can revoke it.
The service is provided as it is, without warranty. It is not guaranteed to be available continuously or free of errors.
KnocklyKnocks is a monthly subscription, at the prices on the front page. Your first 5 businesses are free and need no card.
A plan is charged monthly in advance, from the day you choose it, through Stripe, which holds your card details so that KnocklyKnocks never sees them.
You can change plan or cancel at any time from Your plan in your account. If you change plan partway through a month, the difference for the rest of that month is charged straight away when you move up, and taken off your next bill when you move down. If you cancel, your plan keeps working until the end of the month you have already paid for, and your account and everything in it stays yours afterwards. Payments already made are not refunded for a partly used month.
Anybody on a free or complimentary arrangement will be told before any charge is made.
You can stop using KnocklyKnocks at any time. To close the account and have the data removed, use Close account under Your data on the dashboard. It is handled within 30 days.
We may suspend an account that breaks these terms, that damages platform deliverability, or that we are legally required to suspend. Where the reason allows it, you will be told why and given a chance to fix it.
To the extent the law allows, liability is limited to the amount you paid for KnocklyKnocks in the twelve months before the claim. Since nothing is currently charged, that amount is presently zero. This does not limit liability for anything that cannot be limited by law.
These terms are governed by the laws of the State of Utah. Questions go to support@knocklyknocks.com.